INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I get in touch with Graywood?

You can reach us via the contact form on this page, email us at GRAYWOOD.OFFICIAL@GMAIL.COM, or call us at .9680345098 Our team is happy to assist you!

What are your customer service hours?

Our support team is available Monday to Saturday, 9 AM – 6 PM. We are closed on Sundays and public holidays.

How long will it take to get a response?

We strive to respond to all inquiries within 24–48 hours. During peak seasons, response times may vary slightly.

Can I place an order or check product availability through this contact page?

Yes! Our team can help with product queries, stock availability, and placing orders directly.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use it to track your shipment in real time

I have an issue with my order. What should I do?

Please contact us immediately with your order number and issue details, and our support team will resolve it promptly.

Can I provide feedback or suggestions?

Absolutely! We love hearing from our customers. Use this form to share your feedback, suggestions, or compliments.

INFORMATION ABOUT US

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